What Is Genesis Service Valet? A Luxury Ownership Benefit You’ll Love

Owning a Genesis comes with many perks. You get bold styling, a quiet cabin, and top-notch craftsmanship. But one of the best perks doesn’t show up on a test drive. You notice it the first time your car needs service. It’s called Genesis Service Valet, and if you’ve never used it, you’re missing out on one of the easiest perks in the luxury car world.

At Genesis of Union City, we want every owner in Riverdale, Union City, and the greater Atlanta area to know what this benefit includes. Here’s a simple look at what Genesis Service Valet is, how it works, and why you might love it.

What Is Genesis Service Valet?

Genesis Service Valet is a free, concierge-style service. It comes with every new Genesis. Instead of driving to the dealership and waiting for your car, Genesis brings the service center to you.

Here’s how it works. A Genesis Retailer Driver picks up your car from your home or office. The driver takes it to Genesis of Union City for maintenance or repairs. When the work is done, the driver brings your car back to you. There are no waiting rooms. You don’t have to rearrange your day. It’s simple and easy.

This service is free for three years or 36,000 miles, whichever comes first. That makes it one of the best perks of a new Genesis.

How Genesis Service Valet Works

The process is quick and easy. Here’s what a typical appointment looks like:

• Schedule online or through the app. Book your appointment in just a few taps. Use the Genesis of Union City website or the Genesis Connected Services app. Pick a time and place for pickup that works for you. 
• Remote diagnostics, when needed. Your Genesis can often send diagnostic information to us before it even leaves your driveway. This means our team already knows what your car needs. 
• Pickup at your convenience. A Genesis Retailer Driver comes to your home or office to pick up your car. You don’t have to drive to Riverdale yourself. 
• Service by Genesis-trained technicians. Once your car arrives at Genesis of Union City, our trained technicians service it. We use genuine OEM parts and follow Genesis standards. 
• We keep you updated. Our service team can update you on your vehicle’s progress, so you always know when it’s ready. 
• Delivery back to you. When the work is done, we bring your car back to you. It’s clean and ready to go. You never have to step into a service bay. 

This process makes routine maintenance feel less like a chore. It feels like a perk of owning a Genesis.

What’s Included with the Service

Genesis Service Valet works hand in hand with Genesis’s Complimentary Scheduled Maintenance program. This program covers many routine services during your first three years or 36,000 miles, including:

• Engine oil and filter changes
• Tire rotations
• Air cleaner filter replacement
• Cabin (climate control) air filter replacement
• Multi-point vehicle inspections

You can use Service Valet for these routine visits. You can also use it for warranty work and recall service. Because of this, most new owners rarely need to drive to the dealership for maintenance.

Some rules do apply, like driver and vehicle requirements. These are listed in Genesis’s official Service Valet terms and conditions. Our service advisors at Genesis of Union City are happy to walk you through the details before your first appointment.

Why This Benefit Matters for Genesis Owners in Union City and Riverdale

Life in Union City and Riverdale stays busy. Between work and family, there’s not always time for an extra trip to the dealership. Genesis Service Valet removes that problem. It saves you time and hassle.

This service also shows what it truly means to own a luxury car. Luxury isn’t just about horsepower or leather seats. It’s about how a brand treats you after you buy the car. Service Valet shows that Genesis puts your time first, every single visit.

If you lease or finance through Genesis of Union City, this perk works alongside other great benefits. These include complimentary scheduled maintenance, a 5-year/60,000-mile New Vehicle Limited Warranty, and 10-year/100,000-mile powertrain coverage on gas models. You also get 24/7 roadside assistance and free Genesis Connected Services. Together, these benefits make owning a Genesis as smooth as driving one.

How to Schedule Genesis Service Valet at Genesis of Union City

Ready to try it yourself? Scheduling is simple:

1. Visit genesisofunioncity.com to book your appointment online. You can also use the Genesis Connected Services app if your car has it.
2. Pick a pickup location and time that works for you.
3. Let our service team handle the rest. We’ll pick up your car, service it with genuine OEM parts, and bring it back to your door.

Our service department is located at 7665 US Hwy 85, Riverdale, GA 30274. We’re open Monday through Friday from 7:30 a.m. to 6:00 p.m. and Saturday from 8:00 a.m. to 1:00 p.m. We’re closed on Sundays. You can also call our service department at 770-471-1000 with any questions about scheduling or what to expect at your first Service Valet appointment.

The Bottom Line

Genesis Service Valet proves that true luxury goes beyond the car itself. By bringing pickup, delivery, and expert service to you, Genesis has changed what vehicle maintenance can look like. This is great news for busy owners in Union City, Riverdale, and the greater Atlanta area. If you own a Genesis or are thinking of becoming an owner, this is one benefit you’ll want to take advantage of.

Do you have questions about Genesis Service Valet? Want to schedule your next appointment? Contact the service team at Genesis of Union City today. Let us bring the dealership experience to you.